Virtual Art Studio Privacy Policy

Yuhei Hamada (the “Operator”) recognizes the importance of protecting customers’ personal information, complies with the Act on the Protection of Personal Information (“Personal Information Protection Act”), and will endeavor to handle and protect it appropriately, regarding the services provided by Virtual Art Studio (“the Service”), in accordance with the following privacy policy (“this Privacy Policy”).

  • Definition of Personal Information
    In this Privacy Policy, the term “personal information” shall be defined in accordance with the Personal Information Protection Act.
  • Purpose of Use of Personal Information
    • The Operator shall collect personal information from customers (referring to Service Members as defined in the Terms of Service of Virtual Art Studio; hereinafter the same) for the purposes described in the following paragraph; including their name, home address, gender, e-mail address, and phone number, which they provide in the application form for membership.
    • The Operator shall use the customer’s personal information for the following purposes:
      • To provide the Service
      • To provide information about the Service and to respond to inquiries.
      • To carry out the Operator’s activities as stipulated in the Terms of Service for Virtual Art Studio with regard to Service Members or persons who wish to become Service Members.
      • To make administrative contact regarding the operation of this service.
      • To send direct mail, etc. to inform users of the Operator’s services.
      • To respond to violations of the Terms of Service, policies, etc. (“Terms, etc.”)
      • To help the Operator improve the Service and develop new services.
      • For the Operator to conduct analysis for marketing of the Service or the Operator’s service development.
      • For other purposes incidental to the above purposes.
  • Restrictions on the Use of Personal Information
    The Operator shall not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the consent of the customer, except in cases permitted under the Personal Information Protection Act and other laws and regulations. However, this shall not apply in the following cases:
    • When required by law
    • When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the customer.
    • When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the customer.
    • When it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the customer is likely to impede the execution of such affairs.
  • Proper Acquisition of Personal Information
    The Operator shall acquire personal information in an appropriate manner and shall not acquire such information through deception or other wrongful means.
  • Safe Management of Personal Information
    The Operator shall exercise necessary and appropriate supervision over its employees, if any, to ensure the safe management of personal information to prevent risks such as loss, destruction, falsification, and leakage of personal information. In addition, when the Operator outsources all or part of the handling of personal information, the Operator will provide necessary and appropriate supervision to ensure that the outsourced company manages the personal information safely.
  • Provision of Personal Information to Third Parties
    The Operator shall not provide personal information to any third party without obtaining the prior consent of the customer, except in cases where disclosure is permitted under the Personal Information Protection Act or other laws and regulations. However, the following cases do not fall under the provision of personal information to a third party as specified above.
    • When the Operator provides personal information as a result of entrusting all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
    • When personal information is provided in connection with the succession of a business due to a merger or other reasons.
    • When personal information is used jointly in accordance with the provisions of the Personal Information Protection Act.
  • Disclosure of Personal Information
    When a customer requests the disclosure of his/her personal information in accordance with the provisions of the Act on the Protection of Personal Information, the Operator shall disclose the personal information to the customer without delay after confirming that the request has been made by the customer himself/herself (if the personal information in question does not exist, the Operator shall notify the customer to that effect.) However, this does not apply in cases where the operator is not obligated to disclose such information under the Personal Information Protection Act or other laws and regulations.
  • Correction, etc. of Personal Information
    If a customer requests the correction, addition, or deletion of his/her personal information (“correction, etc.”) in accordance with the provisions of the Act on the Protection of Personal Information on the grounds that the personal information is untrue, the Operator shall correct, add, or delete the contents of the personal information. (If we decide not to make the correction, etc., it will notify the customer to that effect.) However, this does not apply in cases where the Operator is not obligated to make any correction, etc., under the Personal Information Protection Act or other laws and regulations.
  • Suspension of Use of Personal Information
    When a customer requests the Operator to suspend the use of his/her personal information or to erase it (“suspension of use, etc.”) pursuant to the provisions of the Act on the Protection of Personal Information, on the grounds that the customer’s personal information is being used for purposes other than those publicly announced in advance, or that the personal information was obtained through deception or other wrongful means, and if it is found that there is a reason for the request, the Operator will undergo the suspension of use, etc. of the personal information without delay after confirming that the request is made by the customer himself/herself, and notify the customer to that effect. However, this shall not apply in cases where the Operator is not obligated to suspend the use of personal information under the Personal Information Protection Act or other laws and regulations.
  • Use of Cookies and Other Technologies
    The Operator’s services may use cookies and other similar technologies. These technologies help the operator to understand the usage of the operator’s services, etc., and contribute to the improvement of services. Users who wish to disable cookies may do so by changing the settings of their web browsers. However, if you disable cookies, you may not be able to use some of the functions of the Operator’s services.
  • Inquiries
    For requests for disclosure, etc., opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact the following contact person: Yuhei Hamada.
    Inquiry method: Inquiry form on the Virtual Art Studio website
  • Continuous Improvement
    The operator will review the operation of the handling of personal information as appropriate and strive for continuous improvement, and may change this Privacy Policy as necessary.